Shipping policy

Thank you for choosing Silver Ocean.

We are committed to delivering every order safely, securely, and on time. All orders are carefully packed in our signature packaging and shipped through our trusted logistics partners.

Order Processing

Ready-to-Ship Products

Orders for ready-to-ship products are processed and dispatched within 1–2 business days after payment confirmation.

Personalized & Made-to-Order Products

Products that require engraving, customization, or other personalization are processed and dispatched within 5–7 business days after payment confirmation.

Orders placed on Sundays or public holidays will be processed on the next business day.

Delivery Timeline

Orders are typically delivered within 3–7 business days after dispatch, depending on your location.

Delivery to remote or difficult-to-service locations may take slightly longer.

Please note that delivery timelines are estimates and may occasionally be affected by weather conditions, courier delays, public holidays, or other unforeseen circumstances.

Shipping Charges

Shipping is complimentary on all orders across India.

There is no minimum order value required to qualify for free shipping.

Order Tracking

Once your order has been dispatched, you will receive your tracking details via:

You can use the tracking link to monitor your shipment at any time.

Delivery

For security purposes, deliveries may require a signature upon receipt.

If you are unavailable at the time of delivery, the courier partner may attempt redelivery according to their delivery policy.

Address Accuracy

Please ensure that your shipping address, mobile number, and PIN code are entered correctly while placing your order.

Silver Ocean cannot be held responsible for delays, failed deliveries, or additional shipping charges resulting from incorrect or incomplete delivery information provided by the customer.

Shipping Delays

While we strive to deliver every order within the estimated timeline, occasional delays may occur due to circumstances beyond our control, including:

Extreme weather conditions
Public holidays
Courier network disruptions
Natural calamities
Government restrictions

In such cases, our team will keep you informed and work closely with our logistics partners to ensure your order reaches you as quickly as possible.

Need Assistance?

If you have any questions regarding your shipment, please contact us.

Email: info@silverocean.co.in

Phone / WhatsApp: +91 90230 97707

Our team will be happy to assist you.